As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

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Products

We carry sleeping bags designed for various weather conditions. Look for temperature ratings and season indicators in the product descriptions to ensure you choose the right sleeping bag for your camping environment.

Tent sizes are typically designated by the number of people they can accommodate. Consider how many people will be sleeping in the tent and whether you need extra space for gear. Our product descriptions provide dimensions and capacity details to help you decide.

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Yes, once your order has been shipped, you will receive a tracking number via email. Use this number to track your package on our website or through the courier’s tracking system.

Shipping times may vary depending on the final destination region. Please refer to our Shipping & Delivery Information section during checkout for estimated delivery times to your specific location.

Other

Our customer support team strives to respond to all messages within 24 hours. For urgent inquiries, please contact us directly at hello@theshelterspeak.com.

We offer a 15-day return policy with a full refund on unused and unmarked items. To initiate a return, please visit our Returns & Refunds page for detailed instructions.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

You can contact us through our contact page! We will be happy to assist you.

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